Privacy Policy

Last updated: November 1, 2026

This policy explains how Jackpot Jasmine Casino Hotel ("we", "us") handles personal information when you visit jackpotjasmine.site, book a room or stay with us.

Information we collect

Booking details: name, contact details, dates, room choice and special requests.
Payment information: handled securely by our payment partner; we never store full card numbers.
Identification: checked at check-in and at the gaming floor to confirm age, as required by law.
Website data: device, browser and usage information collected through cookies (see our cookie policy).
Messages: anything you send through our forms, email or phone.

How we use it

To confirm and manage your casino hotel reservation.
To meet legal duties such as age verification and gaming regulations.
To answer your questions and requests.
To send news and offers, only when you've agreed to receive them.
To protect our guests, staff and website, and to improve our services.

Sharing

We never sell your personal data. We share it only with trusted service providers who help run the casino hotel (booking, payments, email), with regulators where the law requires, or to keep people safe.

Retention

We keep personal information only for as long as needed for these purposes or as legally required, then securely delete or anonymise it.

Your rights

Depending on where you live, you may request access to, correction of or deletion of your information, object to some uses, or withdraw marketing consent at any time. Email [email protected].

Security

We use technical and organisational safeguards, including encryption in transit and restricted staff access, to protect your data.

Updates & contact